The Skin Care Clinic absolutely respects your privacy!
We take seriously our obligations under the Australian Privacy Principles Policy. This states how we should collect your information and what information is allowable.
The Skin Care Clinic will generally only collect the relevant information about you for the reason you provided it to us. This may be for purchasing on the website, to register in order to receive our newsletters or to contact us. Your personal information can be changed or deleted at any time via your account page.
The type of personal information we may collect includes your name, address, email address, phone number and other identifying details which may be relevant at the time. You will not be added to the mailing list of any third party. We hold your information in a safe and secure electronic form, and when required will dispose of it in a secure and appropriate manner.
If you register on our website you will be added to our mailing list, receiving our regular newsletter, and other promotion material, such as news on specials and events as is relevant. You may opt out of these very easily via the unsubscribe button at the footer of each letter.
Your email address or your phone number may be used to contact you in the case of a problem with your shopping experience or if you break your shopping session to help us resolve any issues.
We may disclose your personal details if we are required to do so by law, or if you violate our terms of service.
Order information such as your name, billing address, delivery address, email address and phone number are collected at the time you place your order and are necessary to effect delivery of the products that you order, and to contact you in regard to your order if necessary. These details are retained in our database for record keeping purposes.
If you elect to pay online using your credit card, your card details are not viewed by us or by any person except you, at any time during the transaction. These details are necessary to process your order using this payment process. They are encrypted and passed directly to Paypal or Afterpay through our security provider. We do not sight or retain your credit card details.
Third party providers:
Once you leave this website, or are redirected via a link to a third party site from our website you are no longer covered by our policies. It is wise to read these third party privacy policies so you understand how they may use your personal information.
If you decide to proceed with a transaction using a third party, you may be subject to the laws of another jurisdiction, such as in the case of international orders.
Any other information you provide on the website or at checkout at any time, such as reviews, testimonials or comments are used to assist us to plan customer care improvements.
The Skin Care Clinic uses the results from Google Analytics and other statistical sites to discover more about which pages our customers are visiting. This enables us to plan towards providing an enhanced shopping experience. No personal details are disclosed during this process as only numbers are relevant to this data collection. Cookies, from your computer are used to collect this information. You are able to disable cookies within your own system.
If you wish to complain about a breach of the Australian privacy Principles by The Skin Care Clinic please email us directly at firstname.lastname@example.org. We will repond to you at the earliest possible time.
If you are not satisfied with our respond you can contact the Australian Information Commissioner.